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FAQs
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No. Museum tickets are for personal use and may not be resold or transferred through third-party vendors such as Facebook Marketplace.
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You will receive an email from tickets@obama.org (Opens in a new tab) with your Museum tickets, which can be accessed via email or uploaded to your digital wallet. If you don’t see the email, please search your inbox for “tickets@obama.org.”
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Museum tickets are timed-entry and currently available for visit dates approximately six months out. Tickets are very limited and your preferred dates may not be available. We update availability on the second Wednesday of every month at 10 a.m. CT. Sign up for our newsletter to stay notified.
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You must purchase General Museum Admission tickets online in advance. Staff will not have additional tickets available at the door.
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You can enter the waiting room anytime before 10 a.m. CT on the second Wednesday of every month, although joining early does not give you an advantage. When the sale opens, everyone in the waiting room will be randomly assigned a place in line.
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Once the sale opens, you’ll see your estimated wait time. If your wait time is longer than one hour, it is unlikely tickets will be available when it’s your turn to purchase. You will be notified when tickets are no longer available.
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We recommend having a few alternative dates and times for your party’s visit in case your first choice is unavailable. When you land on the ticket page, you will be presented with the nearest dates with ticket availability. Select "show more dates" to open a calendar view with more options. Once you land on the ticket purchase page, you’ll have ten minutes to check out and secure up to nine tickets.
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The Museum is committed to making its exhibits and programs accessible to all members of the public. To uphold this commitment, we regularly release 50% of General Admission Museum tickets for visit dates approximately six months out and reserve 50% for select discount groups. This helps to give equitable access to U.S. Veterans, U.S. Active-Duty Military, Museums for All participants, Illinois K–12 Educators, and Chicago First Responders, who are strongly encouraged to contact us in advance at tickets@obama.org.
In addition, we reserve tickets for participants in our Civics and Democracy Education program and availability for future self-guided group tickets.
If we have unused inventory after these discount groups have been served, we will make additional visit dates available for General Museum Admission.
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To avoid any issues with the waiting room and queue, access the ticket sale from just one device. Ensure you are on a stable network and an updated browser (we recommend using Google Chrome). Once you land on the ticket purchase page, you’ll have ten minutes to check out and secure up to nine tickets.
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Yes, General Museum Admission tickets include access to all four levels of the Museum, access to the Oval Office, and access to the Sky Room.
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Last entry on Mondays is 6:15 p.m. CT, and Tuesday–Sunday is 3:15 p.m. CT. We recommend planning at least two hours for your Museum visit. The museum closes on Mondays at 8:15 p.m CT and Tuesday-Sunday at 5:00 p.m CT
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Groups of 10+ can access personalized booking through groupsales@obama.org. School visits are managed through our education offerings; please email education@obama.org for details. Offerings are subject to availability, and currently on pause.
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All guests require a ticket. Children 3 and under receive a free ticket, which must be reserved during checkout.
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The Museum is committed to making its exhibits and programs accessible to all members of the public. To uphold this commitment, there are discounted ticketing options to the Museum for select groups. Please note that tickets must be reserved in advance. Review our discounted ticket policy online for details.
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You may request to reschedule your visit up to 72 hours in advance by using the "Manage tickets" option in your ticket confirmation email. Please note that rescheduling is strictly subject to availability, which is currently extremely limited. Museum tickets are non-refundable.
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Donations and Obama Foundation Memberships do not include complimentary Museum admission. However, Founding Members of The Obama Foundation enjoy early and exclusive access to purchase Museum tickets, curated content, Shop discounts, and more.